Bock & Associates

BOCK AND ASSOCIATES is a recognized leader in workforce development offering organizations and leaders over 30 years of well-rounded experience in workplace and program development. Their expertise is ‘building coaching cultures’ and working with organizations to create an exceptional and engaged workforce. Sue Bock, owner of Bock and Associates has been recognized for her outstanding work within the coaching and business sector. Sue is known for developing BOLD leaders and STRONG coaches.

On April 26th and 27th Sue will be offering a one and a half-day coaching workshop with co-owner and colleague, Julie Butcher. Together they have created Trilogy Leadership© and part of that system is their hands-on and practical model of Trilogy Coaching Conversation©. It was designed from their philosophy that Relationships Impact Results©. The model offers leaders a way to integrate coaching into their day to day work, building accountability and success with their teams.

For information and registration details please follow their link at:

Sue is a solid member of the Chamber movement. She sat on the local board years ago as well as represented the district Chambers on the provincial board for almost 9 years. Sue believes every business should be a member of their local Chamber to ensure a strong and collective business voice is leveraged municipally as well as provincially. It’s a great gateway for small business to influence the policy changes they need to thrive.

Bock workshop

Paradise Pool & Spa

paradise pool

Brian Moncrieff established Paradise Pool & Spa in 1991. With the help of his dedicated family members, Brian has since expanded from a small, home-based business serving the Greater Trail area, to the top pool & spa business serving a large portion of both the West and East Kootenays.

They pride themselves on providing unparalleled customer service and offering high-quality products in swimming pools and hot tubs. Some of their achievements include:

  • Consecutively voted to win “Best of Business” Platinum award by Kootenay Business Magazine for Best Swimming Pool Company and Best Hot Tub Company in the Kootenays
  • “Exceptional Customer Service Award” presented by Jacuzzi Hot Tubs

Paradise Pool and Spa has been a Chamber member since 2003. They believe the Chamber provides opportunities for growth for the business and for individuals, and allows them to be more involved in their community. The business uses the Chamber as an outlet to promote their business to other members and also belongs to the Chamber Group Insurance Plan.

They are currently gearing up for a busy backyard season. Watch out for their upcoming pool care seminar and Traeger grill demonstrations! Visit their Facebook page and stay updated:

Business Excellence Awards Winners Announced!


The Trail & District Chamber of Commerce would like to congratulate all of the nominated businesses and business leaders that were honored at our Business Excellence Awards on Saturday, October 1st. The event would not have been possible without the generosity of our sponsors, and we would like to thank everyone for the amazing support.


Business Person of the Year – Sponsored by FortisBC

  • Gina Ironmonger – Keystone Appraisals
  • Ingrid Hope – Hall Printing
  • Janet Fraser – Out of the Cellar
  • Lizette Tucker – Trail Integral Therapeutics
  • Tersia De Jager – Columbia Gardens Vineyard & Winery

Employer of the Year – Sponsored by Lower Columbia Initiatives Corporation

  • Cedar Avenue Salon & Esthetiques
  • Mountain Nugget Chocolate Company
  • Selkirk College (Trail Campus)
  • Selkirk Security Services
  • Thoughtexchange

Emerging Entrepreneur Award – Sponsored by Community Futures of Greater Trail

  • Alicia Gray – Bombshack Apparel
  • Carol Costa – A Brand New Me Lifestyle Transformation
  • Dale Detzler – Detzler Chiropractic
  • David Abenante – Elite Physiotherapy
  • Trinda Bowman – Curiosity Clothing  

Excellence Under 40 Award – Sponsored by Maglio Building Centre

  • Alicia Gray – Bombshack
  • Andrea Ryman – Endless Adventure
  • David Abenante – Elite Physiotherapy
  • Mary & Roger Austin – Austin Engineering
  • Nadine Tremblay – Charles Bailey Theatre

Tourism Award – Sponsored by Trail & District Chamber of Commerce

  • Columbia Gardens Vineyard & Winery
  • Endless Adventure
  • Kokanee Mountain Zipline
  • Kootenay Mountain Bike Coaching
  • Rossland Beer Company

Go Green Award – Sponsored by Canadian Tire

  • Gaia Janitorial
  • Hall Printing
  • incrEDIBLE trail
  • Luca Hair Studio
  • Revival Boutique

Community Impact Award – Sponsored by Keystone Appraisals

  • Ferraro Foods
  • incrEDIBLE trail
  • Rossland Beer Company
  • Rossland Mountain Market Society
  • USW Local 480  

Customer Service Award – Sponsored by Hall Printing

  • Alpine Grind
  • Canadian 2 for 1 Pizza
  • Gerick Sports
  • Shoppers Drug Mart
  • Warfield Fas Gas Plus

Professional Service Award – Sponsored by AM Ford

  • Fair Realty: Your Local HomeTeam
  • Roots Carpentry
  • Selkirk Security Services
  • Trail Integral Therapeutics
  • West Kootenay Animal Hospital

Retail Award – Sponsored by Selkirk Security Services

  • ComfortWalk Shoes & Orthotics Solution
  • Curiosity Clothing
  • Leather and Steel
  • Out of the Cellar
  • Valley Firearms


Additional Sponsors:

Ferraro Foods
Pacific Coastal
Mountain Nugget Chocolate Company

Silent Auction Sponsors:

Canadian Tire
Uncorked Okanagan Wine Tours
Sunshine Houseboats & Marina

Endless Adventure, Valley Firearms, Style Mavens Hair Studio, Home Hardware, A Brand New Me Lifestyle Transformation, Accent Inns, Prestige Mountain Resort Rossland

 Red Mountain Resort, Rossland Beer Company, Golf Osoyoos, The Bailey Theatre, Revival Boutique, Okanagan Symphony Society, L’Bear’s Health Foods, Kokanee Mountain Zipline, Rock Island Tape Centre, Columbia Gardens Vineyard & Winery, Gaia Janitorial Services, Country Roads, Comfort Walk Shoes & Orthotics Solution

Luca Hair Studio, Warfield Fas Gas Plus, Alpine Grind, Colander, Foxy’s Fine Food & Drinks, Arlington, Gabriella’s, Leather & Steel, Detzler Chiropractic, Bombshack Apparel, Shoppers Drug Mart, The Source. Out of the Cellar, Tails Pet Supplies, Barks & Recreation, Kootenay Spice

Trail Home Hardware Building Centre

home hardware

After running five stores for the previous owners for five years, Patti and Kelly decided to purchase the stores in 2013. They believe the Trail Home Hardware Building Centre is definitely a jewel in their store group. As absentee owners, they are proud to rely on a very  knowledgeable team, including an experienced and driven Manager, Tim Harding.

On May 28th, Trail Home Hardware will be hosting their 6th annual trade show with over 50 vendors. Each vendor will display and demonstrate their product line. There will be tons or raffles with around $10,000 in giveaways that day. This has proved to be one of the biggest events in the Kootenays and this year will be no exception.

The big news right now is that Trail Home Hardware is in the planning stages of a proposed expansion. This expansion will include a 7000 sqft addition to the store, as well as an 18,000 sqft covered lumber yard. With the success Trail Home Hardware has had over the past few years, they feel this expansion is a must going forward. They will be supplying their customers with everything they need from start to finish. This expansion will keep customers shopping locally.

Visit Trail Home Hardware today!



Benedict’s Steakhouse & Tunnel Pub


What are your plans for Valentines Day? Why not take your loved ones out to Benedict’s Steakhouse for a steak and seafood feast, located at 3 Schofield Hwy, Trail, BC.

Benedict’s Steakhouse & Tunnel Pub has been a family run establishment for more than 30 years by Roy Benedict. His son, Ryan, joined the culinary team in 2005. If you’re looking for a family friendly casual fine dining experience or a relaxing pub style atmosphere, they’ve got you covered. They feature a signature slow roasted prime rib Tuesday through Saturday in both Benedict’s Steakhouse and the Tunnel Pub. This is a real treat, as most restaurants only offer this special deal on Fridays and Saturdays.

There’s always something going on at Benedict’s Steakhouse & Tunnel Pub, like daily food & drink specials, happy hour, Monday wing night and much more!

Tel:  250-386-3360

BA Benson & Son Ltd.

Benson-Oil-LogoThis year will mark BA Benson & Son Ltd.’s 70th year in business and 41 years as a valued Chamber member! Congratulations for being such a successful business in our community for so many years.

Family owned and operated, BA Benson & Son Ltd. has been supplying the Southern Interior with lubricants, tanks, pumps, equipment and full service fuel distribution since 1946. When they were first established in Trail, it was a one-crew company with owner/operator Beverly Benson as the local Shell Agent. Many years of progress followed as the forestry industry grew significantly, and major infrastructure and construction projects developed.

Now they are into their 3rd generation of family management. BA Benson & Son Ltd. is an independent supplier of diesel, heating oil, gasoline and aviation fuels, as well as a multi-branded lubricant distributor. They also rent and sell storage tanks and ancillary products for fuel and lubricants, and serve commercial, industrial, residential, municipal, and retail clients throughout the southern interior.

Cyndal Taylor, Sun Life Financial Services Advisor

cyndalCyndal has been in the insurance industry for over 10 years. Her main focus is to help as many people as possible. She believes that life should be about living, and not about stressing over money, debts or medical bills. She takes on the stresses for her clients, and assists people at all stages of life: Whether they are just starting out, established, near or in retirement, or starting over. Cyndal can fill in the blanks and get you where you want to be.

Her clients are from all over the East and West Kootenays as well as the Okanagan and Vancouver areas. She even does in-home services at no charge for anyone in the surrounding areas, including Rossland, Castlegar, Christina Lake and Cranbrook.

New clients are always welcome! Cyndal is offering a commitment free, complimentary needs analysis to help clients figure out their needs and make an appropriate plan for their future. Helping clients achieve their financial goals and dreams is what Cyndal is passionate about. With a holistic approach she helps clients build a stress free and custom financial plan.

2016 can be the year that changes everything! Call Cyndal at Sun Life Financial Services today!

Entry with Audio

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem.

Nulla consequat massa quis enim. Donec pede justo, fringilla vel, aliquet nec, vulputate eget, arcu. In enim justo, rhoncus ut, imperdiet a, venenatis vitae, justo. Nullam dictum felis eu pede mollis pretium. Integer.

  • Donec posuere vulputate arcu.
  • Phasellus accumsan cursus velit.
  • Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae;
  • Sed aliquam, nisi quis porttitor congue

Read more

Customer Service Workshop By Jeff Mowatt

Trail & District Chamber of Commerce Presents


Becoming a Trusted Advisor by Jeff Mowatt

Smart business people know that your options to stand out in the marketplace are limited… cut prices? Not very profitable. Improve product quality? Certainly, but that can take substantial time and money. The fastest, most cost-effective way to differentiate yourself is to focus on your service. Customer service can no longer be merely average or simply friendly; it needs to be remark-able. That means you and your team members need to be seen as Trusted Advisors. Here’s your opportunity to make that happen for your team…

About this half day seminar

Some people claim that taking customer service to the next level is complex. Jeff Mowatt disagrees. That’s why he calls his approach, Influence with Ease. Jeff reveals easy-to-apply tips, tools and phrases that generate significant results including:

  • Strengthen customer loyalty
  • Reduce conflicts with customers and co-workers
  • Recharge customer service teamwork

Whether you and your team members communicate with customers or co-workers, these strategies will change the way people view you and your organization.

When: May 5th 2015 (morning & afternoon sessions)

Seminar times:
Morning session: Check-in: 8:30am-9:00. Program starts: 9:00am-12:00 Noon
Afternoon session: Check-in: 1:00pm-1:30pm. Program starts: 1:30pm-4:30pm

Standard (at the door or up to 6 days prior to seminar date) $227
Advance rate (1-4 weeks prior to the seminar date) $157
Early-bird (one month or more prior to seminar date) $147

Enrolment is limited.  To guarantee your seating register today by calling us at 1-800-JMowatt (566-9288)

Click here to continue reading and to register

A small gallery

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem.

  • Nulla consequat massa quis enim.
  • Donec pede justo, fringilla vel, aliquet nec, vulputate eget, arcu.
  • In enim justo, rhoncus ut, imperdiet a, venenatis vitae, justo.
  • Nullam dictum felis eu pede mollis pretium. Integer tincidunt. Cras dapibus. Vivamus elementum semper nisi.

Aenean vulputate eleifend tellus. Aenean leo ligula, porttitor eu, consequat vitae, eleifend ac, enim.

Read more