Secure by Design is an internet service provider and website hosting company based out of Nelson, serving the Kootenay region. Since 2008, Kirk and his staff have been fulfilling small business and home owner’s broadband internet access, website hosting, email consulting, fiber optic and cable broadband, and PC and network security needs with high customer satisfaction, as evidenced by their many Kootenay Business Best in Business Gold Awards for internet service provider.
Kirk credits their exceptional customer service for their success: “We don’t just treat customers like a number,” he states, “regardless of your computer skills we treat customers with respect.” Kirk acknowledges that the tech community can be alienating to people who are less technologically inclined, so at Secure by Design they make a point to recognize that all customers have a different comfort level so they try to provide service in a manner that makes sense to you.
At Secure by Design customers won’t face any billing surprises. Unlike bigger companies, deals don’t change weekly, neighbours can expect to pay the same for comparable service, and you won’t be forced to enter into a convoluted contract. “I think I’ve only changed my rates once in the ten years we’ve been open,” Kirk remarks.
Secure by Design understands the needs of small business owners since they are a small business themselves. They are excited to have started offering new fibre optic internet plans to businesses in Trail and Rossland since August 1st: 250 mbps for $75/month, 500 mbps for $125/month and 1000 mbps for $175/month. All plans are the same speed for both uploads and downloads. For those who don’t speak internet language— that’s fast. With knowledgeable, friendly staff and a dedication to internet security in all their services, customers can’t go wrong choosing Secure by Design for their internet service provider and website hosting needs.